This book was given to me by a Bookcrosser and from the first page to the last, I loved it. If you have ever stayed in a five star hotel, and have ever wondered what goes on behind the scenes of hotel management, this is the book to read. In each chapter, it covers a particular section; from Front of House, to the delivery docks, this book has drama, sentimantality as well as miss-handled luggage, dinner with the Queen and a chef who has pounds and pounds of truffles... just in case!
Being a person who's stayed in at least one major hotel while traveling, I thoroughly enjoyed this book and got a few good laughs out of it. However, it's not for everyone. I lent it to my Dad and he couldn't get into it; so I guess it wasn't his cup of tea. Otherwise, I found it a good romp around a hotel in London. In the first few pages before the story, it does tell you which one it's based on, but the names of the people have been changed to protect the innocent and the embarrassed.
Jeffrey Robinson is a Native New Yorker but has been living in Europe for the last 30 years. He graduated from Temple University in Philadelphia. While at school, he wrote television and radio including a popular children's show. Jeffrey Robinson is the best selling author of 24 books including 'The Laundrymen' and is currently working on his up and coming book titled: 'Follow the Money' about fraud, which will accompany his television series on fraud, electronic and economic crime.
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